Ordering, Shipping and Returns
If you ever need help with your orders, feel free to drop us an email at firstname.lastname@example.org
For questions on our brand and products, please click here.
WHAT PAYMENT MODES DO YOU ACCEPT?
We accept iBanking, Cheque, Paypal or credit card payment.
WHEN WILL MY ACCOUNT BE CHARGED WHEN I PAY WITH PAYPAL/CREDIT CARD?
Your account will be charged immediately after your order has been accepted and processed.
I CHANGED MY MIND! CAN I CANCEL MY ORDER?
Unfortunately, we will not be able to cancel your order once payment has been made and the transaction is underway. However, if you do need help, feel free to drop us an email at email@example.com
WHERE DO YOU SHIP TO & HOW MUCH?
We offer a one-time free local delivery (Malaysia) for all our clients!
WHEN WILL MY ORDER BE SHIPPED?
When browsing our product pages, the exact delivery date will be displayed, subject to confirmation of your artwork.
CAN I TRACK MY ORDER?
For deliveries within Malaysia, our designated courier will contact you directly regarding the status of your delivery.
WHAT’S YOUR RETURN/EXCHANGE POLICY?
All orders made on www.easyprintmy.com are final and not eligible for return or exchange.
EasyPrint will provide re-printing free of charge if we made an error on the artwork.
If you have received a defective product, please notify us immediately at firstname.lastname@example.org